Privacy Policy
This Privacy Policy explains how Amigo Roofing and Contracting, LLC ("Amigo," "we," "us," or "our") collects, uses, and shares information when you visit our website or talk with our online assistant. We keep this plain and short on purpose. If anything here is unclear, call us at (314) 840-5431 or email [email protected] and we will walk you through it.
Information we collect
Information you give us
When you contact us through the website or chat with our assistant, you may share your name, phone number, email address, the address or type of building you need work on, details about your project, your preferred times for a visit, and anything else you choose to tell us in a message.
Information collected automatically
When you use the site we may collect your general location at the country level, your browser and device type, the page that referred you, and the pages you view. Our chat tool also stores a short conversation identifier in your browser so a single chat stays connected from one message to the next.
Our online assistant
Our website assistant, "Taylor," is an automated tool powered by a third-party AI provider. It can chat by text and by voice. What you tell Taylor is used to answer your questions, capture your request, and help schedule a roof analysis visit. Please keep these points in mind:
- Voice audio is processed in real time to understand and respond to you. It is not stored by us.
- If you chat in a language other than English, an English translation of the conversation may be created so our team can read and follow up on it.
- A written transcript of your conversation may be sent to our team by email and kept with our records so we can serve you well.
- Please do not share sensitive information such as financial account numbers or government ID numbers in the chat.
How we use your information
We use the information above to:
- Respond to your questions and requests.
- Prepare estimates and schedule roof analysis visits.
- Perform the work you ask us to do and keep records of it.
- Improve our website, our assistant, and the service we provide.
- Meet our legal and recordkeeping obligations.
How we share your information
We do not sell your personal information. We share it only with service providers that help us run our website and our business, and only so they can perform that work for us. These include our website hosting and database provider, the AI provider that powers our assistant and its translation feature, our email delivery provider, and our email and calendar provider. We may also share information when the law requires it, to protect the safety or rights of people or property, or in connection with a sale or transfer of our business.
Cookies and browser storage
We keep this light. Our chat tool saves a conversation identifier in your browser's session storage so the chat works correctly, and it clears when you close the tab. Our hosting provider may set essential cookies that keep the site secure and running. We do not run advertising trackers on this site.
How long we keep your information
We keep request, lead, and conversation records for as long as we need them for the purposes described in this policy and for reasonable business and recordkeeping needs, then we delete or anonymize them.
How we protect your information
We use reasonable safeguards to protect your information, including encrypted connections and limits on who can access it. No website or method of transmission is perfectly secure, so we cannot promise absolute security, but we take this seriously.
Your choices and rights
You can ask us what personal information we have about you, ask us to correct it, or ask us to delete it. Email [email protected] or call (314) 840-5431 and we will help. Depending on where you live, you may have additional rights under your local privacy laws. We do not sell personal information, so there is nothing to opt out of on that front.
Children's privacy
This website is meant for adults and is not directed to children under 13. We do not knowingly collect personal information from children. If you believe a child has given us information, contact us and we will remove it.
Other websites
Our site may link to websites we do not control, including the websites of manufacturers and partners. We are not responsible for the privacy practices of those sites, so please review their policies.
Changes to this policy
We may update this policy from time to time. When we do, we will change the "Last updated" date above, and for significant changes we will make the update clear on this page.
Contact us
Amigo Roofing and Contracting, LLC
Email: [email protected]
Phone: (314) 840-5431
This policy was last updated on May 14, 2026. See also our Terms of Service.